Sales Policy
Effective Date: March 6, 2025

At Pureali, we strive to provide the highest quality products and a seamless shopping experience. This Sales Policy outlines the terms and conditions under which we sell our products, including payment, pricing, and order processing. By making a purchase from us, you agree to the terms outlined in this policy.

1. Product Availability
All products listed on our website are subject to availability. We make every effort to ensure that the products displayed on our site are in stock and available for purchase. However, in the event that an item is out of stock or unavailable, we will notify you as soon as possible and offer alternatives, including the option to backorder, choose a similar product, or cancel the order for a full refund.

2. Pricing
All prices listed on our website are in U.S. dollars and include applicable taxes, unless otherwise stated. We reserve the right to adjust pricing due to market conditions, product availability, or other factors. Prices may also vary for different regions or countries. In the event of a pricing error on the website, we will notify you before processing the order, and you will have the option to confirm or cancel the order at the correct price.

3. Payment Methods
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available on our website. By making a purchase, you authorize us to charge your payment method for the total cost of the order, including taxes and shipping fees. Payment is processed at the time of order placement.

4. Order Processing
Once an order is placed, you will receive an order confirmation email. We will begin processing your order within 1-2 business days. Please ensure that the information provided during checkout is accurate to avoid delays or issues with your order.

Orders are processed on business days (Monday to Friday) and exclude weekends and holidays. Processing times may vary based on product availability, order volume, and shipping destinations. Once your order is shipped, you will receive a tracking number to monitor the delivery status.

5. Shipping
We offer various shipping methods based on your location, and shipping fees will be calculated at checkout. Shipping times may vary based on the destination and selected shipping method. Please note that while we aim to ship orders as quickly as possible, delivery times are estimates and may be subject to delays beyond our control.

International customers may be subject to additional customs duties, taxes, and import fees. These charges are the responsibility of the customer and are not included in the item prices or shipping costs.

6. Order Modifications and Cancellations
Orders can be modified or canceled within 24 hours of placement. If you need to make any changes to your order, please contact our customer service team as soon as possible at info@pureali.xyz. After the 24-hour window, we may no longer be able to modify or cancel your order due to processing and shipping procedures.

7. Returns and Exchanges
We accept returns and exchanges as outlined in our Refund and Returns Policy. Customers are eligible for a return within 30 days of receiving the order. The items must be unused, in original condition, and in the original packaging. Customers are responsible for return shipping costs unless the product is defective or incorrect.

8. Discounts and Promotions
Pureali may offer promotional discounts, sales, or special offers from time to time. Promotions and discounts cannot be applied to previous orders or combined with other offers unless explicitly stated. The terms and conditions of any promotion will be specified at the time of the offer.

9. Customer Service
We are committed to providing excellent customer service and ensuring a positive shopping experience for all of our customers. If you have any questions or concerns regarding your order, please feel free to contact us:

10. Changes to the Sales Policy
Pureali reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting.